Our Privacy Policy

Privacy Policy

Effective Date: [2025-09-08]

Premium Roofing Inc. (“we,” “our,” or “us”) is committed to safeguarding the privacy and security of the personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information directly from you when you interact with our website, request a quote, schedule a consultation, or communicate with us by phone or email. The types of information we may collect include, but are not limited to:

Name, phone number, email address, and mailing address
Project details you provide in connection with roofing services
Technical information such as IP address, browser type, and site usage data (via analytics and cookies)

We limit the collection of personal information to what is necessary for the purposes identified in this Privacy Policy.

How We Use Personal Information

The personal information we collect may be used to:

Respond to inquiries, provide estimates, and deliver our roofing services
Communicate with you regarding your project or service requests
Improve the functionality, performance, and security of our website
Conduct internal record-keeping, billing, and administrative functions
Comply with legal and regulatory requirements

Cookies, Analytics & Tracking Technologies

Our website may use cookies, tracking pixels, or analytics tools to better understand visitor behavior, improve site performance, and support marketing campaigns. These technologies may collect non-identifiable data such as browser information, time spent on pages, and navigation patterns. You may disable cookies in your browser settings; however, doing so may affect your experience on our website.

Disclosure of Information

We do not sell or rent personal information. We may disclose personal information only in the following limited circumstances:

To trusted service providers who assist in operating our website, processing inquiries, or delivering services, and who are bound by confidentiality obligations
When required by law, regulation, or valid legal process
To protect the rights, property, or safety of our company, our customers, or the public

Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We take reasonable physical, technical, and administrative measures to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse.

Your Rights

Under Canadian privacy law, you have the right to:

Request access to the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Withdraw consent to our collection, use, or disclosure of your information, subject to legal and contractual restrictions

To exercise these rights, please contact us using the details provided below.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you may contact us at:

Premium Roofing Inc.
Phone: (226) 789-7663
Email: premiumroofinginc@yahoo.com

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.